While we try our best to assist with the purchase of our products, sometimes what is clear to you may not be clear to us and vise versa. With that being said we STRONGLY recomend requesting a sample prior to placing your order because you and you alone are responsible for determining whether our products are suitable for your intended purpose.
Cancellations: Orders that are cancelled by the customer after they are paid for may be subject to a restocking fee of 25% of the purchase price. Orders that have already been produced cannot be cancelled.
Returns: If you have any questions on our return policy or our products please contact us prior to placing your order 800-966-0975 TOLL FREE. In order to help keep our prices low, we stricly enforce the following return policy:
We will only accept uncut 24 inch wide roll stock product for return within 30 days of your purchase provided it is returned in new condition suitable for resale. Products cut to size or shape (either by us or by you) are not accepted for return. Products not accepted for return include but are not limited to; materials wider than 24 inches, any printable or dry erase material, premium and specialty colors, die cut shapes, sheets of any size, and all rolls narrower than 24 inches. All returns will be subject to a 25% restocking fee. Return shipping is your responsibility and any shipping charges paid will not be refunded. Customers must have written approval before returning a product to us. Returns made without approval will be held for 30 days for customer to arrange for pick up. After 30 days the product will be surrendered.
Tolerance: Unless otherwise specified, sizes shown are INCHES. If size is critical, please be sure that your invoice clearly states such. Otherwise acceptable tolerances are plus/minus 1/16 inch or 2% whichever is greater. MagnetKing.com is not responsible for determining appropriate sizes for any intended purpose. You should carefully measure the intended surface and plan accordingly. Damage in shipment is the sole responsibility of the shipping company. We will assist you in making the claim with the shipper but that is the limit of our responsibility. If packages arrive to you damaged, you should refuse the package or open the package and check for damage before accepting it. Customers are required to contact the shipping provider prior to notifying us to begin the claims process with the shipping carrier.
We make no other warranty, either express or implied, including but not limited to an implied warranties of merchantability, fitness for a particular purpose, or conformity to any representation or description.
We are not liable for any loss, cost, expense, inconvenience or damage that may result from use or inability to use our products. Under no circumstances shall we be liable for any loss, cost, expense, inconvenience or damage exceeding the purchase price of the material.
The warranty and remedies are exclusive and in lieu of all others, oral or written, expressed or implied. No reseller, agent or employee is authorized to make any modification, extension or addition to this warranty.
Read the order form completely and ensure it to be accurate.
By placing an order with us you agree to and accept all of terms and conditions.