Production and Fulfillment Time
Production time for each product can be found on each product page. Production times are only estimates and depend on order volumes. For large orders of sheets or die cuts please expect a longer production time than listed as your order may require us to make the material required to fill your order. Due to the nature of our product offering we are unable to have a live inventory update as we are cutting master rolls to fill these orders. Sometime we may not have enough material to fill the order in the production time quoted. In the event we are not able to meet the production time our staff will contact you with an estimate on when the material will be ready to ship. We make no guarantee that the order will ship by a specific date unless it is line itemed on your invoice as a guaranteed date.
On occasion we offer rush service. Rush service is generally same day or expedited to a specific date per the customers request. Rush service is not available on all orders. Rush service is not a guarantee but our best effort to meet your deadline. In the event we do not meet a rush date the rush fee will be refunded. Rush fee's start at $35.00 or 20% of the order total, which ever is greater. Some jobs require additional charges as well. If you would like to request RUSH service please call us at 800-966-0975 to see if we can accommodate your request.
Should you have any questions about production times feel free to contact our staff firstname.lastname@example.org